Wednesday, January 4, 2012

Supporting performance by supplying the right type of learning

Author and performance support expert, Bob Mosher, is presenting at January’s Learning Technologies Conference in London on supporting performance by supplying the right type of learning - at the time learners need it.

[caption id="" align="alignleft" width="250" caption="Bob Mosher is presenting at Learning Technologies 2012 on how L&D supports performance"][/caption]

The Learning Technologies Conference in January is to challenge L&D professionals to get to grips with their role in enabling performance and has invited author and performance support expert, Bob Mosher, to address the conference.

Conference Chair Donald Taylor, said: “Performance is what learning at work is all about, yet too often we pay it only lip service. Often that is because while the business of L&D seems clear - often the production and delivery of good learning materials is at its heart - the route to ensuring performance looks vague and ill-defined. Bob Mosher will detail a very clear view of how to ensure that the L&D function is supporting performance by supplying the right type of learning, using the right tools, at the five particular moments of learning need.”

Most learning programmes focus on teaching what is new, and later delivering more information. ‘New’ and ‘more’, however, these are only two of the five ‘moments of need’ defined by performance support expert Bob Mosher. And whereas ‘new’ and ‘more’ are often associated with traditional delivery methods, performance across all five moments can be supported by any of a wide range of learning tools. In this engaging and practical session, Bob takes us through the process of ensuring the approach of L&D professionals supports learners effectively at all five points, with tips on how to choose the right tool for the right moment.

The ‘Learning’ and performance’’ session takes place on Wednesday 25 January 2012, from 14:00 - 15:00. To book places for January’s conference, visit the Learning Technologies Conference programme and bookings web site.

To keep up to date with all the latest news and January 2012 event developments, visit and

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